Privacy Policy

Open Foundry Limited is the data controller responsible for your personal information.

• Company Number: 17099149.
• Registered Office: 167-169 Great Portland Street, London, England, W1W 5PF.
• Privacy Contact: privacy@openfoundry.app.

This Privacy Policy applies to visitors to our website, buyers, suppliers, prospective customers and other users of the Services.

• Identity information such as your name, job title, company details and business contact information.
• Contact information including email addresses, telephone numbers and postal addresses.
• Account information, billing information and payment history.
• Supplier profile information including capabilities, certifications and company data.
• Communications between users and Open Foundry.
• Technical information including IP addresses, browser information and analytics data.
• Documents and files uploaded to the Services, including RFQs, drawings and specifications.

• To provide and operate the Services.
• To create and manage user accounts.
• To process subscriptions, invoices and payments.
• To facilitate supplier matching, RFQs and communications.
• To improve, develop and secure the Services.
• To comply with legal obligations and enforce our rights.
• To send marketing communications where permitted by law.

• Performance of a contract with you.
• Compliance with legal obligations.
• Our legitimate interests in operating and improving our business.
• Your consent where required by law.

• With buyers and suppliers where necessary to provide the Services.
• With service providers including Stripe, Vercel, Supabase, Anthropic, OpenAI, Resend, Microsoft 365 and Vercel Analytics.
• With regulators, courts and law enforcement where required by law.
• In connection with a merger, acquisition or sale of our business.

Some of our service providers process information outside the United Kingdom. Where personal information is transferred internationally, we implement appropriate safeguards in accordance with applicable data protection laws.

• Account information is generally retained for the duration of the account and up to six years thereafter.
• Billing and accounting records are generally retained for six years.
• Support enquiries are generally retained for three years.
• Marketing preferences are retained until withdrawn.
• RFQs, drawings and uploaded documents are generally retained for as long as the account remains active and may be retained thereafter where reasonably necessary for legal, operational, backup or dispute resolution purposes.

We use reasonable technical and organisational measures to protect personal information, although no system can be guaranteed to be completely secure.

• You may have rights of access, rectification, erasure, restriction, objection and data portability.
• You may withdraw consent where processing is based on consent.
• You may complain to the UK Information Commissioner’s Office.

You may unsubscribe from marketing communications at any time.

We use cookies and similar technologies, including Vercel Analytics (a privacy-focused, cookieless analytics service), and may use additional analytics or product improvement tools in future. Please see our Cookie Policy.

• Open Foundry may create supplier profiles using publicly available information, third-party sources and information supplied by suppliers.
• Open Foundry may use artificial intelligence technologies and third-party AI service providers to analyse information uploaded to the Services in order to provide functionality such as requirement extraction, supplier matching and profile generation.
• Open Foundry does not currently make solely automated decisions that produce legal or similarly significant effects on individuals.

The Services are intended solely for business users and are not directed to children.

For privacy enquiries or to exercise your rights, please contact privacy@openfoundry.app or write to Open Foundry Limited, 167-169 Great Portland Street, London, England, W1W 5PF.

If you are unhappy with how we process your personal information, you may complain to the UK Information Commissioner’s Office.